Privacy & cookie policy

This website is the property of Bien Bio bvba

Contact details: Dhoye, 25 , 9800, Deinze
Registered office address: Dhoye, 25 , 9800, Deinze
Telephone: 0475 999 501
Company number : VAT BE 0703.973.639
RPR: Ghent

By accessing and using the website you agree expressly agree to the following terms and conditions.

Intellectual property rights

The content of this site, including the brands, logos, drawings, data, product or company names, texts, images, etc protected by intellectual property rights and belong to Bien Bio or rightful third parties.

Limitation of Liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and is therefore not possible as personal, professional or legal advice to the user considered.

Bien Bio makes great efforts to make it available stated information would be complete, correct, accurate and up to date. Despite these efforts, inaccuracies may occur in the available information stated information. If the information provided contains inaccuracies or if certain information on or through the site is unavailable, Bien Bio will make every effort to rectify this as quickly as possible put.

Bien Bio cannot, however, be held liable for direct damage or indirect damage resulting from the use of the information here site.

If you discover inaccuracies in the information provided via the site is made available, you can contact the site administrator.

The content of the site (including links) may be changed at any time announcement or notification may be adjusted, changed or supplemented. Bien Bio gives no guarantees for the proper functioning of the website and cannot be relied upon in any way be held liable for malfunctioning or temporary damage (un)availability of the website or for any form of damage, direct or indirect, which would arise from the access to or use of the website.

Bien Bio can under no circumstances be held liable against anyone, directly or indirectly be held liable for damage indirectly, specifically or otherwise due to the use of this site or another, in particular if consequence of any links or hyperlinks, including, without limitation, any losses, work stoppages, damage to programs or other data on it computer system, equipment, software or other of the user.

The website may contain hyperlinks to websites or pages of third parties, or refer indirectly to them. Posting links to this one websites or pages do not imply implicit approval in any way of its contents.

Bien Bio expressly declares that it has no control about the content or other features of these websites and cannot under any circumstances be held liable for its content or characteristics or for any other form of damage due to its use.

Applicable law and competent courts.

Belgian law applies to this site. In case of In the event of a dispute, only the courts of the Ghent district have jurisdiction.

Privacy Policy

Bien Bio processes personal data in accordance with this privacy declaration. For further information, questions or comments about us privacy policy, please contact Isabel Decrock at

Processing purposes

Bien Bio collects and processes customers’ personal data for customer and order management (including customer administration, follow-up orders/deliveries, invoicing, solvency monitoring, profiling and shipping of marketing and personalized advertising).

Legal basis(s) of the processing

Personal data is processed on the basis of Article 6.1. (a) consent, (b) (necessary for the execution of an agreement), (c) (necessary to comply with a legal obligation), (f) (necessary for the pursuit of our legitimate interest to do business) of the General Data Protection Regulation. To the extent that the processing of personal data takes place on the basis of Article 6.1. a) (consent), the customer always has the right to withdraw the given consent.

Transfer to third parties

If this is necessary to achieve the intended purposes, will become the customer’s personal data shared with other companies (of the Bien Bio group) within the European Economic Area that is directly or indirectly connected to Bien Bio are or with any other partner of Bien Bio;

Bien Bio guarantees that these receivers have the necessary technical and will take organizational measures to protect the personal data.

Retention period

The personal data will be processed for customer management kept for the period necessary to comply with legal requirements (including in the field of accounting).

Right of access, improvement, deletion, limitation, objection and portability of personal data

The customer has the right to inspect his/her data at any time personal data and can have them corrected if they are incorrect or incomplete have them deleted, have their processing restricted and object against the processing of personal data concerning him on the basis of Article 6.1 (e) or (f), including profiling based on that

In addition, the customer has the right to obtain a copy (in a structured, commonly used and machine-readable form) of his personal data and have the personal data forwarded to another person partnership.

In order to exercise the above rights, the customer asked for:

    • the settings of his own adjust customer account;

    • and/or send an email to the following email address:

Direct marketing

The customer has the right to object to any action free of charge processing his personal data for the purpose of direct marketing.


The Customer has the right to file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels –

The use of “cookies”.

During visiting the site may place ‘cookies’ on your computer’s hard drive being placed. A cookie is a text file stored by a website is placed in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people identify, a cookie can only identify a machine.

‘First party cookies’ are technical cookies that are used by the visited site itself and that aim to ensure that the site functions optimally. Example: settings that the user has made during previous visits to the site, or: a pre-filled form with data that the user has made during previous visits.

Third Party cookies are cookies that do not come from the website itself, but from third parties, for example an existing marketing or advertising plug-in. For example, cookies from Facebook or Google Analytics. For such cookies the visitor to the site must first give permission – this can be done via a bar at the bottom or at the top of the website, with reference to this policy, which does not prevent further surfing on the website.)

You can set your internet browser in such a way that cookies are not accepted, that you receives a warning when a cookie is installed or that the cookies are subsequently deleted from your hard drive. You can do this via the settings of your browser (via the help function). Please note that certain graphic elements may not be correct may appear, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files that are stored on your computer placed) to help the website analyze how users use the site to use. The information generated by the cookie about Your use of the website (including your IP address) is transferred to and by Google stored on servers in the United States. Google uses this information to keep track of how you use the website, reports on the compile website activity for website operators and other services regarding website activity and internet usage. Google Google may provide this information to third parties if legally permitted to do so becomes mandatory, or to the extent that these third parties process the information on behalf of Google process. Google will not combine your IP address with other data Google has. You can refuse the use of cookies by selecting the choose appropriate settings. However, we would like to point out that you In that case you may not be able to use all the features of this website. By means of By using this website you consent to the processing of the data information by Google in the manner and for the purposes set out above described.